Parrish Healthcare Integrated Care

Parrish Medical Center is the first in the United States to be awarded Integrated Care Certification from The Joint Commission, the nation’s premier healthcare accrediting body.  

According to The Joint Commission, integrated care certification recognizes that we are improving patient outcomes with better coordinated care and demonstrates our commitment to ensuring that high-quality care transcends the walls of our hospital. The certification represents a giant leap forward for healthcare.

Parrish Medical Center was featured in the Brevard Business News! To read the full article click here.

To view the full news release from The Joint Commission click here

Letter from The Joint Commission | Certificate of Distinction click here

With this certification, we’re proud to introduce Parrish Healthcare.


Introducing Parrish Healthcare

Parrish Healthcare is a groundbreaking network of healthcare providers that includes:

  • Parrish Medical Center, a Mayo Clinic Care Network member and one of America’s most recognized hospitals for clinical quality, patient safety and healing environments;
  • Parrish Medical Group, National Committee for Quality Assurance (NCQA) certified patient and family-centered medical homes; and
  • Parrish Health Network, a regional network of healthcare providers, insurers, and others.  

Parrish Medical Center took the lead in creating this regional network of healthcare providers who are committed to working together to practice evidence-based care and to engage in collaborative initiatives that result in superior levels of patient safety and quality outcomes and reduced healthcare costs.

We applied for this voluntary certification and underwent The Joint Commission’s rigorous examination of how well the hospital and physicians share information and coordinate care on behalf of patients. We wanted a tough, objective measure of our integrated care effectiveness. What we demonstrated was not only the integration between Parrish Medical Center and Parrish Medical Group physicians but we also demonstrated how well we integrate and coordinate care with members of the Parrish Health Network.  

Achieving the integrated care certification is a tribute to everyone involved and a benefit to the patients we serve.


What is Integrated Care

Calling yourself an integrated care organization is one thing. Earning national certification and proving it; well that’s the Parrish Healthcare difference. Proven quality care. Proven safe care. Proven integrated care. That’s a giant leap for healthcare. That’s Parrish Healthcare.  

The term integrated care is more than a healthcare buzzword.  According to the January/February 2016 issue of Healthcare Executive magazine, “it is a legal arrangement that permits providers to collaborate in improving quality and efficiency of care.” That arrangement requires hospitals and physicians to commit to practicing evidence-based care and engaging in collaborative initiatives that support elimination of patient harm, achievement of high-quality outcomes and reduced costs.  That’s the text book definition of what we formed with Parrish Healthcare. However, we prefer to talk about integrated care as the art of healing, which integrates the precision of evidence-based medicine with the human (person and family) experience to improve lives through superior healthcare quality, safety, service and reduced costs.  

Collaboration between healthcare providers is preferable to costly competition that raises your costs and does nothing to improve care. Collaboration has instead been one of our strategic initiatives since even before the enactment of the Affordable Care Act.   

Parrish Medical Center has a proven track record for providing high quality and safe care.  That track record is the result of an unwavering dedication to perfecting the fine art of healing through our mission to provide healing experiences for everyone all the time®.  

We are proud to have the opportunity to extend the reach of that mission through Parrish Healthcare, America’s first certified integrated care network, and to further demonstrate the fine art of healing to you, and to the people and communities we serve.  

Parrish Healthcare’s care integration includes primary and preventive care, outpatient services, inpatient acute hospital care, post-acute including skilled nursing, rehabilitation, home health services, and palliative care.  


Why does Integrated Care Certification matter?

The Joint Commission began offering Integrated Care Certification in July 2015 to recognize hospitals and ambulatory care settings that excel at integrating information-sharing, transitions of care, hand-off communications and other key activities as a patient moves between the hospital and outpatient care settings.  The Joint Commission’s overarching goal is interactive engagement of providers and patients throughout the care cycle. By integrating care across the continuum, this positively affects patient outcomes.  

“On behalf of The Joint Commission, I want to congratulate Parrish Medical Center on becoming the first organization in the country to earn the Integrated Care Certification,” said Mark Pelletier RN, MS, Chief Operating Officer, The Joint Commission.  

“This certification recognizes Parrish Medical Center’s dedication to improving patient outcomes with better coordinated care. It is also a benefit to the surrounding community Parrish serves, and it reflects its commitment to ensuring high-quality care transcends the walls of its hospitals.”


It begins at home…

Parrish Healthcare’s care integration process begins with its Patient-Centered Medical Homes (PCMH). Patient-Centered Medical Homes are driving some of healthcare’s most important reforms.  Each Parrish Medical Group (PMG) primary care practice is certified by the National Committee for Quality Assurance (NCQA) as a PCMH. Parrish Medical Group earned Level 3 certification, the highest certification achievable.  Learn more about Parrish Medical Group at  



Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at

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