Parrish Medical Center

Parrish Medical Center, a 210-bed facility in Titusville, Fla., has been recognized for service excellence under the J.D. Power and Associates Distinguished Hospital Program.SM This distinction acknowledges a strong commitment by Parrish Medical Center to provide “An Outstanding Inpatient Experience.”  

“In achieving certification, Parrish Medical Center has demonstrated the ability and commitment to deliver a high-quality experience, according to patients visiting their hospital,” said Kevin Lieb, senior director of provider programs at J.D. Power and Associates. “Patients are particularly pleased with the comfort, dignity and respect given to them while in the hospital. This speaks to the leadership, operational competence and integration between people, process and technology that facilitates an outstanding patient experience.”

The service excellence distinction was determined by surveying recently discharged patients from Parrish Medical Center about their perceptions of their hospital stay and comparing the results to the national benchmarks established in the annual J.D. Power and Associates National Hospital Service Performance Study.SM  

The telephone-based research conducted among Parrish Medical Center patients focuses on the five key drivers of patient satisfaction with their overall inpatient experience. These drivers, which were identified in the national study, are speed and efficiency; dignity and respect; comfort; information and communication; and emotional support.  

Parrish Medical Center exceeds the national benchmark study score for inpatient satisfaction and performs particularly well, compared with the national study, in treating patients with dignity and respect. The hospital receives notably high ratings for courtesy of the doctors, nurses and discharge personnel.  

The hospital also performs well relative to the national study in providing emotional support, particularly for the treatment of family and friends and confidence and trust in the doctor’s skill level.  

Approximately 70 percent of surveyed patients of Parrish Medical Center say they intend to return to the facility if needed, while 64 percent say they would recommend the facility to family and friends. More than 40 percent of patients say they have much more trust and confidence in the hospital after their most recent stay.  

“We are incredibly proud and humbled that patients and J.D. Power and Associates have recognized us for inpatient experience excellence,” said Jay Parrish, Parrish Medical Center board chairman. “Our care partners (employees, doctors and volunteers) dedicate themselves to ensuring every patient receives a healing experience during their hospital stay—it’s a core part of what we do, and we’re grateful for this acknowledgement.”  

Nongovernmental, acute-care hospitals throughout the nation are eligible for the J.D. Power and Associates Distinguished Hospital recognition for inpatient, maternity, cardiovascular, emergency and outpatient services. Distinction is valid for one year, after which time the hospital may reapply for this recognition.

Parrish Healthbridge: Healthcare Simplified

For education, breaking news or a message from your physician, HealthBridge will get it to you quickly.

  • Healthy Living

    Do I really need a flu shot?

    In a word, yes. Influenza is a serious illness that can lead to hospitalization and even death. Those most vulnerable to complications inclu...

  • Healthy Living

    Lifestyle Tips for People with COPD...

    The key to living well with a breathing disorder is to keep it under control. Lifestyle and environmental changes that will help individuals...

  • Healthy Living

    Choosing to Change

    Plagued by health problems her whole life, Kay Stephens decided it was finally time to take controlby Erica K. Daniels In Kay Stephens' life...

  • Healthy Living

    Pain, Pain, Go Away

    Relief from chronic pain can be elusive but attainableEnduring pain from an injury or a strain is bad enough. But what if you had to endure...

  • Healthy Living

    Qigong: A Gentle Way to Fight Stress

    Do you want to learn new ways to enhance your balance, strength and confidence? Qigong may be for you!Qigong (pronounced “chee-gung”) combin...

  • Healthy Living

    Is Acid Reflux Causing Your Asthma?

    If you have asthma, you’re probably aware of some of the more common triggers: dust, allergens, pollution and exertion. But a recent study p...

  • Healthy Living

    Transforming Lives Through Time, Tal...

    The Jess Parrish Medical Foundation (JPMF) is the philanthropic arm of Parrish Healthcare and supports its vision of Healing Families—Healin...

  • Healthy Living

    4 Lifestyle Tips for People with Dia...

    1. Take care of your feet.Foot problems such as calluses are more common and develop more quickly in people who have type 2 diabetes. With d...

  • Healthy Living

    Going Through the Motions

    Joints and muscles endure a lifetime of bending, twisting and rotating. They’re like any hardware ¬– they get worn with use. Without your jo...

Our Services

PMC helps our community stay healthy by living our vision of Healing Families—Healing Communities®

See Services

Classes & Events

Get healthy—and stay that way!—with dozens of classes, events and support groups to choose from every month.

See Calendar


Parrish Medical Center is among the nation's best in clinical care, safety and patient experiences.

See Awards

Patient Stories

Need a little get-healthy inspiration? Read about how people just like you have transformed their lives.

See Stories

Web Nursery

Parents of babies born at PMC can choose to have a picture of their baby posted.

Find Pictures

Urgent Care Scheduling

Reserve a space at urgent care locations, as well as make an appointment at a physician's office.

Check In