March 29, 2012
Parrish Medical Center (PMC) patients are among the
first in the country to participate in interactive multimedia programs on their
smartphones or tablets to become better informed and take more active roles in
their health care. The patient-controlled programs created by Emmi Solutions
combine graphics, text and spoken words to help patients make sense of vital
health information. Topics include how to prepare for a specific upcoming
procedure, what to expect during a hospital stay, and how to effectively manage
a chronic condition.
“We are committed to reaching beyond
our own walls to give our patients the tools they need to be active
participants in their own care,” said Edwin Loftin, VP of Nursing for Parrish
Medical Center.” This new mobile technology allows us to reach patients on
their own terms, at the moment they’re ready to learn, and in the way they
has offered these Emmi® programs for patients to view on a computer
for four years, but they have just recently been made available for viewing on
a mobile device as well. Forty-one percent of patients would prefer to have
more of their care delivered via their mobile device, according to a Pew
Research Center (PwC) study. And nearly half of American adults now own
smartphones, making them more popular than basic mobile phones, according to a
survey recently released by the PwC. Mobile platforms also allow providers to
engage hard-to-reach patients, especially underserved populations and young
people, for whom mobile devices are often their only access to the Internet.
innovative technology delivers information to patients at key moments—at home,
in the community, during ambulatory visits, or in the hospital—when they are
most likely to understand, retain and act upon the information. Its platform
also allows PMC to track and measure the clinical and financial impact of
patient engagement. It has been demonstrated in previous studies to help healthcare providers reduce costs, increase revenue,
and improve outcomes by engaging and empowering patients.
education programs are engaging, effective and now more convenient for our
patients on mobile devices,” added Loftin. “EMMI programs empower patients to
better self manage their health care and to make more informed decisions. EMMI
has had a positive impact on our patient satisfaction, resulted in improved
outcomes, and has become a valued tool within our caregiver toolkits.
Providers prescribe the programs to patients via a unique
access code and link to a select program. Patients then go online and
participate in the program within a secure browser. Most programs are about 20
minutes and patients can watch at their own pace, or start viewing it on one
device and finish viewing it on another. Programs can also be shared with family
and friends. To view the program on a mobile device, patients do not need to
download an app. To view a sample program, go to parrishmed.com/emmi.