Parrish Medical Center has earned more national awards than any other hospital in Central Florida
Discerning healthcare consumers consistently state the three most important things in choosing where to receive healthcare are
quality, technology and service. In Central Florida there is one hospital that is exceeding every expectation.
Parrish Medical Center (PMC) in Titusville has earned more national awards and distinctions
for quality and service than any other hospital in Central Florida. While most hospitals
tout earning just one disease-specific Gold Seal of Approval™ from The Joint
Commission, PMC has earned seven in the areas of acute coronary syndrome, breast cancer
care, diabetes management, heart failure care, palliative (comfort) care, primary stroke
care, and wound healing. In fact, of the more than 5,000 hospitals nationwide, only six
others have earned as many as Parrish Medical Center.
PMC also is achieving exceptional results in treating
heart attacks. We’ve all heard the term “time is muscle” when it comes to treating heart attacks. Most American hospitals strive to achieve the national best practice of a 90-minute time to treatment. PMC averages 57 minutes—more than 30 minutes faster than
best practices. Other quality-related distinctions earned by PMC include:
Premier Status designation for
excellence in women’s health
from the Spirit of
with the Office of
and Department of Health and Human Services.
care from the
Spirit of Women
collaboration with the National Heart, Lung,
and Blood Institute and Peripheral Arterial
- Commission on Cancer accreditation as a comprehensive
community cancer program.
Service is Paramount
Earning such designations and accreditations are part of the medical center’s overall goal to be ranked in the top 10 percent of hospitals nationwide in the areas for service and quality. It is also a result of PMC’s success in applying national performance indicators, called core measures, with its ability to blend evidence-based
medicine with proven management techniques
such as Lean Six Sigma, and its trademark
Tops in Technology
Complementing the hospital’s quality initiatives
is technology. From its sophisticated surgical
suites equipped with some of the newest technology
available anywhere, to the all-digital
diagnostic centers, PMC has it all. In fact, few
hospitals have the level of technology found
in Parrish Medical Center’s catheterization,
orthopedic and neurosurgery surgical suites.
Also, PMC has a large network of technologically
advanced diagnostic centers. This network
includes American College of Radiology accredited,
all-digital diagnostic centers conveniently
located throughout North Brevard: PMC main
campus, Parrish Heart & Health Village and
Parrish Healthcare Center at Port St. John (the
state’s first Silver LEED-certified “green” outpatient
With digital diagnostic technology, doctors
are able to see results immediately without having
to wait for film to be developed. The images
are superior and crystal clear, allowing for
more-accurate and faster diagnoses. And the
images also can be shared electronically among
doctors and the hospital, which results in
enhanced patient and physician experiences.
Healing Patient Experience
Quality and technology must exist in balance
with service. PMC has achieved that balance.
PMC’s mission is “healing experiences for everyone
all the time.” Such an intrinsic commitment
to service and healing patient experiences
isn’t surprising given that
PMC is recognized as a pioneer
in healing environments among
America’s hospitals. That pioneering
spirit led it to become the first
hospital to be voted America’s No. 1
healing hospital by the Baptist Healing
Trust, a Nashville-based foundation specializing
in healing hospital transformation.
PMC retained the distinction for three years
in a row until it voluntarily retired itself from the
running in 2008. Today, Parrish Medical Center
serves on the Baptist Healing Trust’s healing
hospital award selection committee and mentors other hospitals around the country in their quests
to become healing hospitals.
In addition to the healing hospital designation,
PMC also is among the top-ranked hospitals
according to the new mandatory national Hospital
Consumer Assessment of Healthcare Providers
and Systems (HCAHPS) survey. The intent of the
HCAHPS initiative is to provide a standardized
survey instrument and data collection methodology
for measuring patients’ perspectives on
hospital care. Prior to HCAHPS there was no
national standard for collecting or publicly reporting
patients’ perspectives of care information
that would enable valid comparisons to be made
across all hospitals. PMC consistently earns some
of the highest rankings across the board—not just
in one or two of the 10 categories measured.
Other service distinctions earned by PMC include:
2009-10 HealthGrades Outstanding Patient
Experience Award for placing in the top
10 percent of all hospitals in the nation for
quality and service.
- The 2009-10 Hospital of Choice Award from
the American Alliance of Healthcare Providers.
- ADVANCE for Nurses news magazine Reader’s
Choice “top hospitals” award winner.
- Modern Healthcare Magazine’s Spirit of
Excellence Award for Service.
- Center for Health Design and Starizon
Discovery Award for Service Excellence.
Don't take our word for it...
Parrish Medical Center invites you to perform your
own quality and service check. Several online sources
are available to consumers: