Healing environments reflect the values,
beliefs and philosophies of the people and the community they serve. The physical
building, the caregivers within that building, and the services provided must
all be consistent with its regional and organizational culture. The element of culture is where we are
focusing all of our attention as it relates to the healing environment and
giving healing experiences to everyone all the time.
Our Culture of Choice® journey began shortly
after moving into the new medical center. This journey is not about “changing” our culture but about how can we
make our culture healthier. Our Culture
of Choice journey includes four major crossroads: Desire, Leadership,
Culture and Process Improvement.